RLC’s focus on Stakeholder Well-being creates meaningful interaction for improvement

RLC’s focus on Stakeholder Well-being creates meaningful interaction for improvement

Robinsons Land April 05, 2023

At RLC, we understand the impact different stakeholders have on our business operations. As such, we maintain various communication channels and facilitate meaningful interactions with our different stakeholders. This allows us to better address their needs and strengthen our relationships with them, while improving our systems in the process. The information and feedback we receive are processed through the appropriate business units, ensuring these are addressed immediately and incorporated into our business strategies.

RLC's focus area on Stakeholder Well-being supports the United Nations Sustainability Development Goals (UNSDG) #3: Good Health and Well-Being.

RLC business units’ various Stakeholder Well-being initiatives are the following:

  • Lingkod Pinoy Services
  • Transport Hub
  • All social CSR Activities
  • Occupational Safety & Health Protocols
  • Cybersecurity
  • Customer Service & Satisfaction Monitoring
  • Social-related digital applications eg RMalls App, myRLC App, Rwork Pass, RLC Sellers' & Buyers' Portal etc

Image Source: JG Summit website